House-builders Persimmon claim to be committed to the highest standards of design, construction and service. However complaints from their customers who have contacted Watchdog have shown that they don’t always live up to those big claims.

Bolton Council has successfully taken action against Barratt Homes who have been fined £5,400 for flyposting in the Bolton area. The builder was given ample opportunity to take down the illegal posters but failed resulting in the local council taking action.

Well it is about time we embraced all things web 2.0 and have set up various social media profiles to help raise awareness of snagging issues and the lack of consumer rights when buying a new build home.

A snagging list is created by new build buyers in the UK and Ireland to detail the snags and defects in their new home.  Many opt to create their own snag list using a snagging checklist or guide book which represents great value compared to the cost of using a professional snagging company.

An Earley first-time buyer is still battling with the builders after moving into her new home at the end of June. Emma Kinghorn bought a £160,000 flat in a Taylor Wimpey development in Regis Park Road and is beginning to wish she had not.

RESIDENTS of a new Barratt estate claim the house-builder has gone against planning approval for their homes to save cash.

Zurich was an original signatory to the industry's proposal to form an industry code to deal with the issues raised in the market study report.

In a recent incident, workers cut through a water main and flooded the road and residents say they've not received so much as an apology.

Heating problems are common in many new build homes. Read this on the Montgomerie Park Residents' Association Site and find the results of their poll: "Anyone on the Persimmon estate (or any of the others) have an issue with the heating of their property? I have been having a bit of a debate with builder over undersized radiators.

Faults and repairs mean they are frequently without power and their garden is too dangerous to enter after being dug up twice because of drainage problems.