In a revealing insight into the state of housing management, the Housing Ombudsman's annual complaints review for 2022-23 showcases a staggering 323% increase in severe maladministration findings.

The majestic three-storey, five-bedroom house, priced at a hefty £800k, was anything but a warm embrace. The discovery of a myriad of issues turned the keys to their new home into a cold reminder of a harsh reality.

A Bishop's Stortford family faces significant challenges due to alleged drainage issues stemming from the nearby new build estate, St James' Park, managed by Countryside Developments.

A chorus of resident complaints and officials are voicing concerns that the developer, Reside Commercial, did not adhere to the approved plans.

The house that was supposed to be a haven, started showing signs of peeling paint and airtight walls causing unbearable heat.

Residents of the Whinney Banks area are describing their experiences with the new-build Acklam Gardens estate as an "utter nightmare", with issues ranging from 4am noise pollution to cars coated in dust.

Residents of Broad Lea Close estate in Worcester, having invested up to £300,000 in their new homes, are confronting a raft of issues ranging from unfinished roads to bad drainage and foul odours.

The tranquillity of the newly built estate in Crewe, Cheshire, home to 263 properties, has been rocked by revelations that it may have been built without requisite planning permission.

Woodmill Place, a group of sixteen homes meant to thrive as a bustling community but now stands mostly deserted, slowly being reclaimed by nature.

Locals argue that new build homes have not only changed the face of their beloved neighbourhood but have also turned their street into a potential hazard zone.