We bought our house new from Persimmon in July 2000. Since then we have had problems with internal and external cracking which for four years Persimmon refused to take seriously or investigate the root cause.

Builders Bellway Homes North East jumped into action when I asked for an explanation about Andrew Hutchinson's complaint.

In summer 2005 I moved into my present flat. It is a so called new build, built by a well-known company, that, for arguments sake, we shall call Barratt. I am neither advising people to stay away from such properties, nor advocating them, but here is one of the problems I've had with this developer.

The brochure described it as a gently-sloping back garden. But when Alan and Jackie Carter prepared to move into their newly-completed four-bedroom Bellway house, they were horrified to discover what could only be described as a cliff towering above it.

We purchased a 2 bed flat from DWH in May 2003. We only went to look at the Development with no intention to buy and came away determined to purchase one of the flats. The deposit was down within a week. The flat was near complete and had only the kitchen, sanitary ware, skirting etc to fit.

When the Gallimores from Rhoose Point bought their £200,000 house, they discovered a unique water feature that they could do without. Most new houses, when bought, have a few snags which need correcting but weeks after buying a new house in Rhoose Point in the Vale of Glamorgan, Paul and Karen Gallimore faced a rather more pressing problem.

This article has been compiled from the mass of e-mails we receive from Fairford Leys residents concerning the problems of buying a new home in this development and we hope it will be helpful to anyone considering buying a property here.

Drumbow Homes are the worst builders I have experienced for snagging. and in general. I had to involve NHBC to exert pressure on them to do anything.

Furious homeowners in Portishead are threatening to stage a sit-in at the offices of dock developer Crest Nicholson - unless complaints about their homes are sorted out.