When the Skuse family moved into a brand-new home, their dream turned into a nightmare. More than a year later, they and other residents of a Westbury Homes development in Weston-super-Mare are still waiting for defects to be put right, reports Corinne Hitching.

Many people elect to buy new-build houses so they won't inherit other home owner's problems. We have received over 200 emails from people who bought new-build houses from Westbury Homes. They have inherited more problems than they bargained for.

The nation's biggest home builder also has the biggest house-building complaints file on the Watchdog database.

Seventeen residents who bought their properties from Persimmon Homes have an exclusive no-one would want - that they prefer their water in bottles!