When the Skuse family moved into a brand-new home, their dream turned into a nightmare. More than a year later, they and other residents of a Westbury Homes development in Weston-super-Mare are still waiting for defects to be put right, reports Corinne Hitching.

Following the recent Watchdog programme, articles have also appeared in the Western Daily Press, the BristolEvening Post and the Weston and Somerset Mercury all regarding the roof issues on this development.

Many people elect to buy new-build houses so they won't inherit other home owner's problems. We have received over 200 emails from people who bought new-build houses from Westbury Homes. They have inherited more problems than they bargained for.

One home had already been proved to have no roof fixings. This same home had already had Westbury to replace their roof once, however Steve detected that even this home still had unfixed tiles on an area of roof where all the tiles should have been fixed. This was a British standards issue.