First-time buyer Mary Leeper shares her struggles with a £210k new-build home in Middlesbrough, facing £2,000 in repair costs for insulation, flooring and roof issues while the developer remains unresponsive.

Residents of the Whinney Banks area are describing their experiences with the new-build Acklam Gardens estate as an "utter nightmare", with issues ranging from 4am noise pollution to cars coated in dust.