Buyers Put Off New-Build Homes over Quality, Report Says
Concerns over construction standards are discouraging buyers from considering new-build homes, according to a report published by the Chartered Institute of Building (CIOB). The survey, conducted among 2,000 adults, highlights a general preference for older houses over new-builds. While the CIOB acknowledges improvements in the quality of new homes, it also identifies a significant "lack of trust in housebuilders" among potential buyers.
The survey reveals that 55% of respondents believe older homes are of better quality compared to just 21% who think new-builds are superior. Approximately one-third (32%) describe new-build housing as "poor quality." Furthermore, 33% of those surveyed expressed a "low level of trust" in housebuilders' ability to construct new homes to high standards.
This growing scepticism towards new-build homes presents an opportunity for prospective buyers to safeguard their investments through snagging inspections or utilising a snagging checklist, like the comprehensive one offered by Snagging.org. A snagging inspection can help buyers identify potential issues before making a purchase. Additionally, hiring a professional snagging inspector, such as New Build Inspections, can provide an extra layer of assurance.
David Parry, author of the CIOB's report, emphasises the importance of reassuring potential buyers that most housebuilders adhere to high-quality standards. He also points out that modern new builds are significantly more energy-efficient than older homes and are subject to stricter regulations.
Quality Concerns: A Homeowner's Nightmare
Diane Jackson's experience serves as a stark reminder of the challenges faced by new homebuyers. She invested £315,000 in a new four-bedroom detached house in Darwen, Lancashire, only to discover damp and a bug infestation just ten days after receiving the keys. Despite paying for four independent reports that identified problems with cavity walls and plaster beetle infestations, she still awaits resolution.
Ms Jackson's story underscores the importance of thorough inspections and quality assurance. Snagging checks can help buyers avoid such unfortunate situations. Additionally, professionals like John Cooper, managing director of New Home Quality Control, advocate for more rigorous inspections throughout the construction process, ensuring that issues are resolved before the homeowner takes possession.
The Builders' Perspective
The Home Builders Federation, representing companies responsible for more than 80% of new homes annually, emphasises that the majority of new homebuyers are satisfied with their purchases. They assert that the industry has seen a significant focus on build quality and the delivery of high-quality, environmentally friendly homes in recent years.
On the other hand, the National Federation of Builders acknowledges failures by some companies but criticises the disproportionate focus on negative aspects. They argue that this approach hampers efforts to maintain high standards and places an undue burden on the industry through costly regulations and taxes.
The government, however, maintains that legislation provides a clear framework for delivering more, higher quality, and safer homes. The creation of the New Homes Ombudsman and the New Homes Quality Board in 2021 reinforces their commitment to ensuring that housebuilders meet rigorous standards.
While concerns over new-build home quality persist, buyers can take proactive measures to protect their investments. Employing a snagging checklist, like the one offered by Snagging.org, and considering a professional snagging inspection, such as those provided by New Build Inspections, can help buyers make informed decisions and hold housebuilders accountable for the quality of their homes.
As the housing industry continues to evolve, it is crucial for all stakeholders, including builders and government authorities, to collaborate in ensuring the delivery of high-quality and reliable new homes to meet the growing demand in the UK.
